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FAQ

Frequently asked questions

Our CPSC Small Batch Registration Number is 049740-032024. Our Pennsylvania Stuffed Toys Registration Number is PA-101236 (NP).  

The stuffed animals and dolls are made with organic cotton fleece and filled with hypoallergenic polyfill stuffing.  While all the animals are suited for all ages, please be sure to remove any of the clothing and accessories (dress and hat) on Faye The Full Moon Fairy doll before leaving her with a small baby under the age of two. 

We want you to be enchanted with all the Full Moon Fairy magic.  If you’re not happy with your order, please let us know within 14 business days of receiving it.  You can send back unused and unopened items within 30 days of receiving your order for a full refund.  We will provide a shipping label and the shipping cost will be deducted from your return total.  

Please reach out to us at hello@fullmoonfairy.com to initiate your return. 

Please note that the stuffie collection is all handmade so no two animals or dolls will be the same.  We celebrate the uniqueness of each of our critter and fairy friends and hope that you will too!

Orders placed within 8 days of the next full moon will have their subscriptions begin the following month.

A subscription will begin with Full Moon Fairy, Faye & Friends. On the following full moon you’ll pick up the series wherever we are in the lunar year, for example if you receive Faye & Friends in August, you’ll then receive Under the Harvest Moon in September, and so on.